{"id":779,"date":"2022-02-10T16:58:14","date_gmt":"2022-02-10T16:58:14","guid":{"rendered":"https:\/\/fatbars.org\/home\/?page_id=779"},"modified":"2022-02-10T17:05:43","modified_gmt":"2022-02-10T17:05:43","slug":"policies-and-procedures","status":"publish","type":"page","link":"https:\/\/fatbars.org\/home\/policies-and-procedures\/","title":{"rendered":"Policies and Procedures"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ecf3f2&#8243; background_image=&#8221;https:\/\/fatbars.org\/home\/wp-content\/uploads\/2022\/02\/dark-green1.jpg&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; header_font_size=&#8221;34px&#8221; header_text_color_tablet=&#8221;&#8221; header_text_color_phone=&#8221;&#8221; header_text_color_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;34px&#8221; header_font_size_phone=&#8221;18px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>Policies and Procedures<\/strong><\/span><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ecf3f2&#8243; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row make_equal=&#8221;on&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1800px&#8221; custom_padding=&#8221;||2px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/fatbars.org\/home\/wp-content\/uploads\/2022\/02\/policy.jpg&#8221; title_text=&#8221;policy&#8221; show_in_lightbox=&#8221;on&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; width=&#8221;94%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;26px||25px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div>\n<div>\n<div>\n<div>\n<h1 style=\"text-align: center;\"><strong>Training Goods Terms<\/strong><\/h1>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Refund Policy&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>A FULL refund will be issued if WRITTEN notice is received a minimum of fourteen (14) calendar days prior to the class start date. This written notice can be in the form of a letter, fax or email to the training center where registration took place. Failure to provide written notice at least fourteen (14) days in advance of the class obligates the Customer to pay the full price of the class.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Change of Dates&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"et_pb_toggle_content clearfix\">\n<ul>\n<li>In the event a class is cancelled or rescheduled by Fatbars, all registered students are eligible for full refund or a full class credit. Class credits are valid only for the same class scheduled within six (6) months of cancellation, and offered through the training center where registration took place only. If customer and\/or student cancels credited class registration AT ANY TIME, the customer and\/or student will lose the class credit, no exceptions.<\/li>\n<li>While every effort is made to deliver scheduled classes, the training center where registration took place reserves the right to cancel or change classes, or scheduled instructor, at any time. Fatbars, however, shall not be responsible for any other loss incurred by our customers as a result of a cancellation or amendment, including, but not limited to, travel arrangements.<\/li>\n<\/ul>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Payment Terms&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"et_pb_toggle_content clearfix\">\n<p>Payments are due at the time of registration and no less than seven (7) business days prior to the class start date.<\/p>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Digital Goods Terms&#8221; open=&#8221;off&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>All our sales are final and no refunds will be given. As all of our products are digital software, delivered instantly once payment is received it is impossible for you to return a product to use for a refund. If you cannot install the digital goods, please contact us and we will do everything within our knowledge and experience to get our digital goods to work.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Pricing Policy&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div class=\"et_pb_toggle_content clearfix\">\n<p><span>Fatbars reserves the right to change prices for training courses and digital goods at any time.<\/span><\/p>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Privacy Policy&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div class=\"et_pb_toggle_content clearfix\">\n<p><span>To view <\/span><a href=\"https:\/\/fatbars.org\/home\/privacy-policy-2\/\" target=\"_blank\" rel=\"noopener\"><span><strong>Privacy Policy, please click here.<\/strong><\/span><\/a><\/p>\n<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Enquires&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Should you have more questions about our policy, please contact us at +8526438380 or email us at training@fatbars.org<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;10px|||||&#8221; custom_padding=&#8221;10px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1539px&#8221; custom_margin=&#8221;13px|auto||auto||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_contact_form email=&#8221;training@fatbars.org&#8221; title=&#8221;Please fill in this form for all training and quotations enquires &#8221; custom_message=&#8221;My name is %%name%% and email is %%Email%%. My contact number is  %%Contact%% I am interested in %%Training%%. Prefer training type : %%Preference%%. My comments are %%Comments%%&#8221; success_message=&#8221;Thank you. We will contact you shortly. 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